1 Speak to people. There is nothing as nice as a cheerful word of greeting.
2 Smile at people. It takes 72 muscles to frown; 14 to smile.
3 Call people by name. The sweetest music is the sound of his own name.
4 Be friendly & helpful.
5 Be cordial. Speak & act as if everything you do is a genuine pleasure.
6 Be genuinely interested in people. You can like everybody if you try.
7 Be generous with praise--cautious with criticism.
8 Be considerate of the feelings of others. It will be appreciated.
9 Be thoughtful of the opinions of others. There are three sides to a controversy--yours, the other fellow's, & the right one.
10 Be alert to give service. What counts most in life is what we do for others.
